brody Casino & Sportsbook Data Care

This page describes what we collect when you use brody and how we keep that data protected. We collect personal information—your email, name, date of birth, national ID, address, and payment details—only to verify your account, process withdrawals, and comply with Indonesian financial regulations. We do not sell your data to third parties, and we do not use it for marketing outside our platform.

We at brody encrypt all data in transit (TLS 1.2+) and store sensitive information on secure servers with restricted access. Our staff access your data only to resolve account issues, investigate fraud, or respond to official requests. We keep your data only as long as your account remains active, plus a retention period required by law.

This policy sets out our full data practices, your rights, and how to contact us if you have concerns.

What data we collect on brody

When you register an account on brody, we ask for your email address and a password. When you complete identity verification (KYC), we collect your full name, date of birth, national ID number, and residential address. We also collect your phone number for SMS verification and account recovery.

We also collect gameplay data. Every game session you play is logged—the date, stake amount, game type, and result. This data helps us investigate disputes and detect fraud, and it lets you review your own account history.

When you contact our support team, we collect your inquiry, any attachments (screenshots, documents), and our response. We retain these tickets for at least two years to handle follow-up questions and disputes.

How we use your data on brody

We use your email and phone number to send account notifications—login alerts, withdrawal confirmations, and support replies. We ask for your consent before sending non-essential messages (e.g., game promotions or platform updates).

We use your identity information (name, ID, address, date of birth) to verify your account, prevent fraud, and comply with Indonesian anti-money-laundering (AML) regulations. When you request a withdrawal, we verify that the payment details match your verified account holder name.

We use your gameplay data to calculate your account balance, process payouts, and investigate disputes. If you report that a game result was incorrect or a withdrawal did not arrive, we review the transaction log to determine what happened.

Who we share your data with on brody

We do not sell your data. We share your information only with:

• Payment processorsWe share your payment details with mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank (local payment, online payment, e-wallet, mobile banking) only to process deposits and withdrawals.
• Fraud and compliance servicesWe may share your name, ID, and transaction patterns with third-party fraud-detection services to protect our platform and your account.
• Legal authoritiesWe may disclose account information to Indonesian government agencies, law enforcement, or courts if required by a legal order or as part of an official investigation.
• Our support and operations teamOur staff in Jakarta, Bandung, and Medan access your account data only to resolve your inquiries, investigate fraud, or troubleshoot technical issues.

We do not share your data with marketing partners, advertisers, or data brokers. We do not allow third parties to use your data for their own purposes.

We at brody encrypt your data, limit access to our staff, retain it only as long as necessary, and never sell it to third parties.

How long we keep your data on brody

We keep your account data as long as your account is active. When you close your account, we retain your transaction history and identity information for seven years to comply with Indonesian financial regulations and to handle any disputes or chargebacks.

We delete unused account credentials (passwords, recovery codes) after 90 days of inactivity. If you have not logged into brody for 12 months, we may disable your account and archive your data. You can reactivate your account at any time by contacting our support team.

Your rights regarding brody data

You have the right to access, correct, or delete your personal data on brody. You can review and edit most of your information (email, address, phone) in your account settings. You can also request a full export of your data in CSV format by contacting our support team.

You can request that we delete your account and associated data. We will delete your password, email, and personal information immediately. However, we must retain your transaction history and identity information for seven years to comply with Indonesian law.

You have the right to object to certain uses of your data—for example, if you do not want to receive promotional emails, you can opt out in your account settings. You also have the right to lodge a complaint with the appropriate Indonesian data-protection authority if you believe we have misused your information.

Cookies and tracking on brody

We use cookies on brody to keep you logged in, remember your preferences, and detect fraud. Most cookies expire when you close your browser. Some cookies persist for up to one year so we can recognise you on your next visit.

We do not use cookies to track your activity across other websites. We do not sell cookie data to advertisers.

You can disable cookies in your browser settings, but this may prevent brody from working correctly. Our app does not use cookies; it uses secure local storage to keep you logged in across sessions.

Third-party services on brody

Our platform uses third-party services for analytics, fraud detection, and payment processing. These services may collect limited data about your use of brody—for example, which games you play, how often you log in, and what payment methods you use. These third parties are contractually bound to protect your data and use it only to provide services to us.

Our servers may be hosted outside Indonesia by third-party cloud providers. Your data remains encrypted during storage and transit, and we maintain access controls to limit who can view it.

International data transfers on brody

Our servers sit in multiple locations, and your data may be processed outside Indonesia. We ensure that all data transfers are encrypted and that third-party processors comply with Indonesian data-protection standards. When we store data internationally, we maintain the same security measures as if it were stored in Jakarta or Bandung.

We do not transfer your data to countries with weaker privacy laws without your explicit consent or a legal basis.

Contact us about your brody data

If you have questions about our data practices, wish to access your data, or want to report a privacy concern, contact our support team via live chat or email. We respond to data requests within 30 days.

You can also write to us at our registered office address (provided in our Legal Notice). If you believe we have mishandled your data, you have the right to lodge a complaint with the Indonesian Personal Data Protection Authority or the relevant financial regulator.

1. Your brody account data is encrypted

   All data in transit uses TLS 1.2+. Sensitive data at rest is encrypted with AES-256 or equivalent.

2. We retain your data only as required

   Account data is kept while your account is active, plus seven years for regulatory compliance. You can request deletion anytime.

3. You control your brody privacy settings

   Opt out of promotional emails, manage cookie preferences, and access or export your data in your account settings.

4. Contact us with privacy concerns

   Reach out via live chat or email. We respond to all data and privacy requests within 30 days.

We at brody take your privacy seriously. Our data practices are designed to protect you, comply with Indonesian law, and keep your account secure. If you have any questions about how we handle your information, our support team is available to help.

Policy updates and changes on brody

We may update this privacy policy from time to time to reflect changes in our practices or to comply with new regulations. We will notify you of material changes by email or by posting a prominent notice on brody. Your continued use of our platform after such notice constitutes your acceptance of the updated policy.

We last updated this policy in the current year. For questions about recent changes, contact our support team.